A team inbox where nobody has to sit in it.
Most shared inboxes assume someone is watching. iChatUp assumes nobody has time: the AI answers every message first, and your team only sees what it escalates — complaints, hot leads, anything sensitive. Take over any chat in one tap; the AI goes quiet for that conversation and hands you the context. Hand it back when you’re done. Human replies carry the person’s name, never passed off as AI.
- Official WhatsApp Cloud API or Quick Connect
- Keep your number & your phone app
- Free for 7 days · no card
- 30,000+WhatsApp messages handled
- 21businesses on iChatUp
- 520+leads captured automatically
- 1,600+customers answered
- Official WhatsApp Cloud API
- Every reply fact‑checked against your facts
- Your data never trains AI models
- Free 7 days · no card · cancel anytime
Figures counted from our production database, refreshed every 15 minutes and rounded down. How we count · Security & trust
- Everyone has the WhatsApp login; nobody knows who replied
- A team inbox that needs staffing to be useful
- Owner alerts that arrive by email, hours late
iChatUp answers the moment the message arrives — from your own business memory — and takes the next step: books, captures, collects, escalates.
Built for this job — not a generic chatbot.
Seats, assignment, notes
Starter has one seat; Automator five; Marketer ten. Assign conversations, leave internal notes, see who replied.
One‑tap takeover and hand‑back
Step in from the dashboard or by replying from the phone app; the AI pauses for that chat and resumes when you enable it again.
Escalation on your own WhatsApp
Complaints, unknown answers, hot leads, failed deliveries and payments — editable alerts sent to the owner’s WhatsApp and email.
Honest labels
Human replies show the person’s name; AI replies show “Why this answer?” so the team can see the facts behind every reply.
What changes
- Team time spent only where a human adds value
- Clear ownership of every conversation
- Customers who ask for a person get one
- Owner alerted the moment it matters
Live in one coffee break.
Create your workspace (60 s), connect WhatsApp (QR or Meta’s official signup), then teach it your business:
- Invite teammates to seats
- Choose which alerts go to whom
- Set escalation rules
Asked by owners like you.
Does the AI keep replying while a human is in the chat?
No. Taking over pauses the AI for that conversation; it resumes only when you hand back.
Can team members reply from their own phones?
Replies from the connected phone app are labelled “Team” and take over the chat just like the dashboard.
Do alerts work on the official API?
Yes — owner alerts find a route that lands: the official API with an approved template, or a linked device, whichever is available.
What does it cost?
Every plan starts free for 7 days with no card. Then Starter at $19/month, Automator at $49/month with Google Sheets sync and a team inbox, or Marketer at $99/month with bulk campaigns on the official WhatsApp API — see pricing.
Put an AI employee on your WhatsApp.
Two minutes to connect. Seven days free. No card.