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iChatUp for Hotels & resorts

Your hotel’s WhatsApp, answered and booked — even at 11 PM.

Guests message at night, on weekends, in season. Every unanswered “do you have a room this Saturday?” is a booking that went to the OTA or the hotel next door. iChatUp puts an AI employee on the WhatsApp number guests already use: it knows your rooms, rates and policies, checks availability, holds the room, collects the deposit via UPI and confirms — then tells you.

  • Official WhatsApp Cloud API or Quick Connect
  • Keep your number & your phone app
  • Free for 7 days · no card
Sound familiar?
  • Enquiries after hours and in peak season go unanswered for hours
  • The same questions all day: rates, breakfast, check‑in time, parking, pets
  • Double bookings and “I paid but nobody confirmed” conversations

iChatUp answers the moment the message arrives — from your own business memory — and takes the next step: books, captures, collects, escalates.

AI
Your AI employee
replies in seconds · 24/7
Hi, do you have a deluxe room for 2 this Saturday? Rate?
Yes — Deluxe Sea View is available Saturday at ₹4,500/night including breakfast. Shall I hold it for you?
Yes, 2 nights please
Held for 30 minutes. To confirm, pay the ₹2,000 deposit to UPI bloomhotel@upi (QR below) — I’ll confirm the moment it lands.
Done ✅
Payment verified. Booking BH‑2417 confirmed — Sat 30 Aug → Mon 1 Sep, Deluxe Sea View. See you Saturday!
What it does for you

Built for hotels & resorts — not a generic chatbot.

Knows every room, rate and rule

Feed it your tariff sheet, website or a Google Sheet. It answers rates, inclusions, check‑in/out, cancellation and amenities consistently — in the guest’s language.

Real availability, real holds

A booking engine with room resources, dates and 30‑minute holds. No double bookings, no “let me check and call you back”.

Deposits via UPI, screenshots verified

Shares your UPI ID/QR, reads the payment screenshot and only then confirms. Partial and full payments tracked.

Front desk stays in control

Every booking, guest and payment appears in your dashboard and Google Sheet; special requests and complaints are escalated to a human instantly.

What changes

  • Enquiries answered in seconds at any hour
  • Direct bookings instead of OTA commissions
  • Fewer no‑shows thanks to deposits and confirmations
  • Your team handles guests, not repetitive questions
Setup

Live in one coffee break.

Create your workspace (60 s), connect WhatsApp (QR or Meta’s official signup), then teach it your business:

  1. Paste your room types, tariffs, inclusions and policies (or connect a Google Sheet)
  2. Add your UPI ID / QR for deposits
  3. Connect the WhatsApp number on your signage and Google listing
Questions

Asked by hotels & resorts like you.

Can it handle seasonal rates and blackout dates?

Yes. Rates and availability come from your resources and calendar; blackout dates and special‑date pricing are supported, and you can change them any time.

What if a guest wants something unusual?

Anything it cannot answer confidently — a wedding block, a medical need, a complaint — is escalated to you with the full context, and it tells the guest a human will reply.

Does it work with the WhatsApp number on our Google Business listing?

Yes — connect that number via Quick Connect (scan a QR) or the official WhatsApp Cloud API. You keep using it on your phone.

Do we need a channel manager?

No. iChatUp manages its own availability for WhatsApp bookings; if you also sell on OTAs, keep your Google Sheet (Automator plan) as the shared source of truth.

What does it cost?

Free for 7 days with no card. Then Starter at ₹1,249/month or Automator at ₹2,999/month with Google Sheets sync — see pricing.

Put an AI employee on your WhatsApp.

Two minutes to connect. Seven days free. No card.